Terms of Service

By accessing or using Flexync ("the Service"), operated by Flexync ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including gym owners, staff members, and fitness business administrators.

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

Flexync is a cloud-based software-as-a-service (SaaS) platform designed for fitness business management. The Service provides tools for:

• Member registration and management
• Subscription and billing management
• Class scheduling and attendance tracking
• Staff management and role-based access
• AI-powered workout and diet plan generation
• Business analytics and reporting
• Payment collection and invoicing

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with reasonable notice when possible.

To use the Service, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Ensuring that all information provided is accurate and up to date
• Notifying us immediately of any unauthorised access or security breaches

You must be at least 18 years of age to create an account. By registering, you represent that you are legally capable of entering into binding agreements.

As the account owner, you are responsible for the actions of any staff members or administrators you invite to your account.

4.1 Free Trial

Flexync may offer a free trial period for new accounts. During the trial, you will have access to selected features of the Service. At the end of the trial, you must subscribe to a paid plan to continue accessing premium features.

4.2 Paid Plans

Paid plans are billed on a recurring basis (monthly or annual) as described on our pricing page. All fees are quoted in the currency displayed at the time of purchase and are non-refundable unless otherwise stated.

4.3 Payment

You authorise us to charge your chosen payment method for all applicable fees. If payment fails, we may suspend or restrict access to your account until the outstanding balance is resolved.

4.4 Price Changes

We may adjust pricing with at least 30 days' written notice. Continued use after the price change takes effect constitutes acceptance of the new pricing.

You retain full ownership of all data you submit to the Service, including member records, billing information, schedules, and business data ("Your Data"). We do not claim any ownership rights over Your Data.

You grant us a limited licence to use, process, and store Your Data solely for the purpose of providing and improving the Service. We will not sell, share, or monetise Your Data with third parties for advertising purposes.

You may export Your Data at any time using the export features built into the platform. Upon account termination, we will retain Your Data for a reasonable period (up to 90 days) to allow you to retrieve it, after which it will be permanently deleted.

You agree not to use the Service to:

• Violate any applicable laws, regulations, or third-party rights
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorised access to the Service or its infrastructure
• Interfere with or disrupt the Service or servers
• Use automated tools to scrape, crawl, or extract data from the Service
• Impersonate another person or entity
• Store or process data unrelated to fitness business management
• Resell or redistribute the Service without our written consent

We reserve the right to suspend or terminate accounts that violate this Acceptable Use Policy without prior notice.

The Service, including its design, code, features, logos, trademarks, and documentation, is owned by Flexync and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without prior written permission.

Feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to compensate you. You retain no intellectual property rights over such feedback.

To the maximum extent permitted by applicable law:

• The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied.
• We do not warrant that the Service will be uninterrupted, error-free, or secure.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
• Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you in full.

You may terminate your account at any time by contacting us or using the account settings within the platform. Upon termination:

• Your access to the Service will be revoked immediately
• Any outstanding fees remain payable
• Your Data will be retained for up to 90 days before permanent deletion
• You may request an export of Your Data before or during this retention period

We may terminate or suspend your account if you breach these Terms, fail to pay applicable fees, or engage in conduct that we determine, in our sole discretion, is harmful to the Service or other users.

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by posting a prominent notice within the Service at least 15 days before the changes take effect.

Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and close your account.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India.

Before pursuing formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least 30 days.

If you have any questions about these Terms, please contact us at: